Services
HR Consulting
Recruitment & Onboarding
Talent and suitable skills are the key driving component of a successful organisation. UKUHAMA Consulting can partner with you and get an understanding of the culture and needs of your organisation. This will enable success in recruiting the right candidate for the right role. We can assist with the complete Talent Acquisition Life Cycle:
• recruitment
• tracking
• interviews
• onboarding/induction of successful candidates.
We are qualified PPA Practitioners and can utilise the DISC Assessment Tool to further ascertain behavioural patterns and place suitable candidates in roles as required
Performance management
Productivity and Performance go hand-in-hand and is not only critical for the success and growth of your business but ultimately for Employee Recognition, Employee Satisfaction and delivering on your ROI. UKUHAMA Consulting can assist by tailor-making solutions best suited for your company.
We can provide Performance Management Tools that include
• Performance Appraisals System
• Key Performance Indicators (KPIs)
• Personal Development Plans (PDP)
• Reward and Recognition Programmes
• Employee Satisfaction Surveys
Succession Planning
Taking a holistic view of current and future goals, UKUHAMA consulting can partner with you to ensure you have the right people in the right roles in years to come. Critical roles and skills can be identified within your organization and the relevant developmental plans for individuals can be created to ensure success and contingency
Talent Management
Talent Management is one of the biggest investments you can make in your Human Captital.
UKUHAMA consulting in partnership with you can identify talent, further develop skills – both personal and professional – and ensure your ROI is a success story!
Developmental plans and programs can be offered that are tailored to your needs.
Job evaluation, Job descriptions, KPI
Our initial consultation will include an assessment and analysis of current positions/roles that include responsibilities and skills required. We will work with you and your team to develop key performance indicated (KPIs) and job descriptions that set clear expectations and align with the values and strategies of your organisation, creating a strong foundation for performance.
Learning and development
“As we let our own light shine, we unconsciously give others permission to do the same” Nelson Mandela
Empowering individuals and teams “to move” and to grow is the biggest investment in the developmental journey of your employees. Through consultation and assessments, UKUHAMA Consultation can create programs that will enable you to narrow or possibly eliminate the identified gaps.
Learning and developmental programs for both Teams and Leadership are available and can be adapted to suite your specific needs:
Team development
Customer service training
Program consists of five modules that include:
What is customer service? This module will provide you with tools to use every customer interaction to not only add value and solidify business relationships but to feel comfortable in engaging with and ensure return of business through excellence.
• Communication skills: This module focusses on the importance of communication in your day-to-day operation and covers the various methods and tools for effective communication.
• Customer impressions: This module will focus on creating a memorable first and lasting impression, thus ensuring return customers.
• Goal achieving: In this module we provide an insight and visibility as to your role in achieving company goals.
• Caring for your team: Demonstrating concern for your team members leads to engagement. In turn, this is what drives productivity and success. By caring, we help to build the trust that high-functioning teams require. This module will help you to identify simple, effective ways to demonstrate how much you value your team.
Duration: Single modules of this program can be offered. Alternatively, the program can be offered in its entirety as a 5-module program.
Timeframe for each module is 60 – 90 minutes.
Managing emotions: As we explore how emotions can be managed, we will also focus on the negative impact if not managed correctly. We will discuss the various techniques to help you manage your emotions and improve your emotional intelligence.
Duration: Once-off class
Timeframe: 90 minutes
Stress management: The importance of stress management is illustrated in this program. Tools and techniques will be provided to prevent burnout and manage stress.
Duration: Once-off class
Timeframe: 90 minutes
Diversity: This program provides an insight into diversity in the workplace and further focuses on the unique benefits and opportunities this adds to your organization.
Duration: Once-off class
Timeframe: 90 minutes
Policies and procedures: The program will provide an insight into the various policies and procedures that is specifically related to your workplace. (This could be included in your onboarding program.)
Duration: Program could be offered in either a combination of Policies and Procedures or can be covered individually.
Timeframe: Depends on volume of information
Performance management: This course is specifically geared towards those who require a greater understanding and knowledge of the performance management system of your company.
Duration: Program could be offered in either in one or two sessions
Timeframe: 120 minutes (two sessions of 60 minutes each)
Additional Developmental Offerings for Teams are available, geared more towards various operational areas within your business. Consultation will be required to establish more specific programs
Leadership development
“Everything rises and falls on leadership”
John Maxwell
Strong, decisive, and inspiring leadership is critically important – now more than ever.
Leadership Development Programs offered by UKUHAMA Consulting are offered as:
1. Maxwell Leadership Programs: a world-renowned curriculum of Leadership Programs presented by a Certified Maxwell Facilitator
2. Leadership Programs: These programs are created, and tailor made upon your request.
How to be a real success: Success is to know your purpose in life; growing to your maximum potential and sowing the seeds that benefit others. People are inspired by great leaders. However, their desire to become great leaders can become overwhelming, unless they learn the skill of successful leadership. In this program we will unpack the real principles for a success story
Duration: Program can be offered 4 separate modules (90 minutes each)
Timeframe: Program can either be offered over a 4-weekly period or best fit to your requirements
Leadership gold: We tend to assume the accomplishments of great leaders came about regardless of the assistance they received from others. The truth, however, is that no leader would be great without the support and help of their teams. As a leader, you will never get ahead until your people are behind you. Gaining leadership insight is a lot like mining for gold. You don’t set out to look for dirt. You look for the nuggets. In this program, John Maxwell shares 26 leadership nuggets and provides an opportunity to grasp these nuggets of leadership.
Duration: Up to as many as 26 “nuggets”/ modules – either by combining sessions or offered individually
Timeframe: Tailor-made to fit in with your operational needs
Put your dream to the test: Your dream has power. It can inspire you. It can empower you. But will it reward you? Putting your dream to the test means taking your dream from ethereal to achievable. This program will assist in clarifying your vision and galvanising your commitment, leading you to a firm “yes” on the below:
• Is my dream really my dream?
• Am I depending on factors in my control to achieve my dream?
• Do I have a strategy to achieve my dream?
• Have I included the people I need to realise my dream?
• Am I willing to pay the price for my dream?
• Does my dream benefit others?
Duration: 4.5hours
Timeframe: Tailor made to fit in with your operational requirement.
Becoming a person of influence: Whatever your vocation or aspiration, you can increase your impact on others by becoming a person of influence. Everyone influences others. You do not have to be in a high-profile occupation to be an influencer – whenever your life connects with another person, you exert influence. You can be more effective and the contribution you make can be longer lasting if you learn to develop the impact of your influence.
Learn simple, insightful ways to interact more positively with others and the principles of influence can escalate your personal and organisational success.
Duration: 4 session of 90 minutes each
Timeframe: Program can either be offered over a 4-weekly period or best fit to your requirements
The 15 invaluable laws of growth: Potential is one of the most powerful words in any language. A person’s potential implies possibilities, it heralds hope, and it unveils greatness. In this program about the 15 invaluable laws of growth, Maxwell shares the core of what he has learned about developing yourself so that you have the best chance of reaching your potential.
Duration: 4 session of 90 minutes
Timeframe: Program can either be offered over a 4-weekly period or best fit to your operational needs
Everyone communicates few connect: It isn’t experience. It isn’t talent. If you want to succeed, you must learn how to connect with people And while it may seem like some people are just born with it, the fact is anyone can learn how to make every interaction an opportunity for a powerful connection. Attend the program and experience the five connecting principles.
Duration: 4.5 hours
Timeframe: Program can either be offered over a 4-weekly period or best fit to your requirements
Performance Management: This is a three-part program focussing on:
• Understanding the performance management cycle
• Evaluating and analysing your team’s performance
• Delivering effective appraisals and constructive feedback.
Duration: Three sessions of 90 minutes each
Goal setting: To accomplish a task, it is very often easier if you set small goals. In this course you will obtain the skill to focus, choose your goals and write them down.
Duration: 60 minutes
Leadership for each generation: To effectively lead and communicate across generations, a focus on generational uniqueness and differences is vital. This program focusses on:
• Generational groups and their characteristics
• Providing tools and solutions when faced with intergenerational leadership challenges
• Tools to effectively lead a variety of generations.
Duration: 90 minutes
Leading through change: The one consistency in life is ongoing change. Now more than ever, being able to effectively lead through change, is a vital element of leadership. This program is designed to help you effectively lead your team through change in the workplace.
Duration: 90 minutes
Building credibility and trust as a leader: According to John Maxwell, credibility can be described as a leader’s currency. With it, leaders are solvent; without it, they are bankrupt. This program will provide you with tools to assist in building and maintaining your credibility and then building trust-relationships with your team members.
Duration: 2 hours
Timeframe: Program can either be offered over a 2-week period or best fit to your requirements
Communicating as a leader: “Talk is easy, everyone talks. The question is, how can you make your words count?” (John Maxwell). Employees demand of leaders to be effective in their communication, clear in their goal setting, and decisive in their feedback. The program will provide tools to better navigate both verbal and non-verbal communication and effectively deliver the message required.
Duration: 90 minutes
A legacy of … building your legacy: In this program we will look at the elements that build a legacy and ultimately, what is the legacy you want to leave.
Duration: 90 minutes
How to: This program is aimed at all new leader and will provide you with additional tools that will sharpen your skill set:
• Presentation skills: learn how to create and deliver an effective presentation by developing your presentation skills and levels of confidence when delivering your message
• Effective meetings: learn how to conduct effective meetings, sharing information that is important and the art of keeping meetings impactful
• Time management: understand the importance of managing time effectively, the ways in which time is wasted, and get tips on effective time management.
Duration: Three sessions of 60 minutes each.
Timeframe: Program can either be offered over a 3-week period or best fit to your requirements
